Our History

The Complete IT Academy was borne out of ConnectWise CEO Arnie Bellini’s vision for ConnectWise to “Obsess with Partner Success.” Arnie first coined this mantra as a way to emphasize the ConnectWise focus on the achievement of its customers. A significant contributor to success for ConnectWise users and other small- to mid-sized IT service providers is staying current and bringing new technologies to their own customers.

 

The Complete IT Academy online IT training concept was introduced as Technology Certifications Training at ConnectWise’s IT Nation in November, 2011. This value-add for ConnectWise customers was created with the recognition that technology service providers needed an easy way to offer their technicians training for IT industry certifications. The goal was to offer a solution with training available from one place, at reasonable and easy-to-understand prices.

Our Evolution

Our site has evolved dramatically since 2011. Today’s third generation, The Complete IT Academy, represents an even more powerful tool for technology workers. Our Learning Assets offerings have been greatly expanded. In addition to even more courses and videos, we have added books, audio books, book summaries, boot camps, and a much more robust on-the-go mobile learning experience. Of course, we still offer many courses with live mentors and practice exams.

 

Powered by Percipio, Skillsoft’s innovative new learning platform, site navigation has been made much more intuitive, searches are easier to perform than ever, and the library of video-based courses grows daily.

 

So while Technology Certifications has changed and improved remarkably since its inception, the basic foundation and rationale for it remains just as strong today. We succeed only when our customers succeed. The Complete IT Academy delivers the kind of training technology service providers need in order to stay ahead of the competition.